It works in the demo, not in the queue
The proof of concept impressed everyone. Six months on it still isn't in anyone's daily workflow.
AI Advisory & Consulting
AI rarely fails in the model. It fails in delivery.
I advise mid-market services and operations firms on AI: where it actually pays, how to prove it on one real workflow, and what it takes to run it in production. Twenty-seven years leading delivery operations is why the second half of that sentence happens — and a vetted delivery network is why the build doesn't stop at the report.
Where you probably are
The demo landed. Production didn't.
Most organisations aren't short on AI ideas. They're short on the operating structure that turns one of those ideas into something that runs on a Tuesday morning without anyone watching it.
You need an AI story you'd defend
Clients and the board expect a credible plan — one built on where the return is real, not vendor slides.
Automation that added work
Tools went in, headcount didn't move, and the team now maintains the automation on top of the original job.
The approach
AI-led. Delivery-proven. In that order.
Four stages, each with a decision gate. Stop after any one and you're still further ahead than when you started.
Assess
An AI readiness assessment across six dimensions. Output is a scored baseline and an opportunity matrix.
Prove
One workflow, one measurable number, six to eight weeks. Security and compliance gating happens up front.
Embed
Production build with an owner, a service level, monitoring and a runbook — where most programmes stop.
Sustain
Role-based enablement plus fractional AI operations leadership until the capability is in-house.
How you'd engage me
AI Readiness Assessment
A fixed-scope diagnostic: six-dimension scoring, security and compliance gating, and a prioritised opportunity matrix. A roadmap you can fund, not a slide deck.
Fractional AI Operations Lead
Senior ownership of the AI programme part-time — governance, vendor decisions, delivery oversight and the scoreboard, without the full-time cost.
AI-Enabled Delivery Turnaround
For delivery that's already slipping. Stabilise the operation first, then apply automation where it compounds.
Delivery network
Advice you can act on needs someone to build it.
I stay independent and vendor-neutral on the advisory. For the build and the adoption, I work with two firms I've vetted personally, each in a defined lane. You contract with me; I stay accountable end to end.
Yashmia Consulting and Technologies
Chennai, India · Founded 2022 · Five continents
An IT services, consulting and product firm that turns an approved roadmap into working software — with particular depth in the Microsoft and data stack.
NMS GloSol Communications
Pune, India · Founded 2010 · 22+ sectors
A learning and development firm that handles the part most AI programmes skip: getting people to actually change how they work.
Why me
I've had to make automation work while carrying the SLA.
For 27 years I ran delivery and operations across Tier-1 carriers and enterprise managed services — carrying the service level and the P&L, not advising on them from the outside.
That's an unusual starting point for an AI advisor, and it's the whole value. The advice is ROI-first and vendor-neutral: AI goes in where the return is real and the operation can absorb it, and nowhere else.
More about how I work85% → 96%IPTV NOC service level compliance in two quarters, against a 95% target
−20%Mean time to resolution, through service automation and process governance
−10%Operational cost, with workforce efficiency up 15%, through automation
Get started
Tell me what you're trying to get AI to do.
One conversation is usually enough to tell us both whether there's a real return in it. No pitch, no obligation.
sandeep@sandeeprajhans.com